Returns, Refunds and Shipping

Returns and Refunds Policy

The UK’s Distance selling Regulations 2000 gives you a right to cancel your order for products at any time up to the end of the seventh working day following the day after the day on which you received the products.

You do not need to give us any reason for cancellation.

If you wish to cancel your order please email us: shelley@flamingwolfcandleco.com with details of your cancellation. If you have already received your products you must carefully repackage and return them to: The Flaming Wolf Candle Co. 12 Firsby Avenue, Croydon. CR08TL.

Once products have been safely received and checked that they are in re-saleable condition a refund will be issued.

Postage costs will not be refunded.

Shipping Policy

All items are packaged using recycled and degradable materials. We aim to post within 2 working days of receiving your order (excluding weekends and bank holidays).